Version: 2026-08-08
Effective date: August 8, 2026
These Terms of Service (“Terms”) govern access to Infer by Flow7, including its website, API, workspaces, model catalog, routing options, prepaid service-credit wallet, documentation, and related services (“Infer” or the “Service”).
The Service is operated by the legal person or entity identified in the current Legal Operator Notice (“Infer,” “we,” “us,” or “our”). That notice, including the operator’s legal name and postal address, is incorporated into these Terms. For a payment processed through Stripe Managed Payments, Sold through Link, LLC (displayed as “Sold through Link”) is the merchant of record for that payment transaction, as disclosed at Checkout and on the receipt; the Infer operator remains responsible for supplying the Service.
“You” means the individual accepting these Terms and, when the Service is used for an organization, that organization. “Business User” means a person using the Service primarily for commercial, professional, organizational, or trade purposes. “Consumer” means an individual using the Service primarily for personal, family, or household purposes.
You accept these Terms by creating an account, clicking an acceptance control, funding a wallet, creating or using an API key, or otherwise using the Service after these Terms are made available.
The following are incorporated by reference:
A signed enterprise agreement or order form controls over these Terms to the extent of an express conflict. The DPA controls for processing of Customer Personal Data. Model Terms control only for use of the affected model or endpoint when they impose a stricter lawful restriction.
You must be at least 18 years old, legally capable of entering a contract, and permitted to use the Service under applicable law. The Service is not directed to children.
You may register for personal or business use. You must select the accurate account type and keep account, address, tax, and payment information current. If you use Infer for an organization, you represent that you are authorized to bind it. Workspace administrators may manage members, keys, limits, billing, and account data for their workspace.
Infer may request identity, age, business, ownership, tax, sanctions, payment-risk, or authority verification when reasonably needed. A request for verification does not change the Service’s public-access status or subject every account to manual review.
Infer is intended to be available internationally where lawful and technically supported. Availability of signup does not guarantee that every payment method, model, route, or feature is available in every country.
You may not access or use the Service if:
Infer may apply country, region, person, ownership, end-use, payment, or route controls and may disable only the affected payment method, model, route, or account when practicable.
Infer authenticates requests, selects an eligible route, transmits instructions and content to model-processing suppliers, returns output, measures usage, applies the applicable price, and records receipts. Infer does not train or own a third-party model merely because the model is accessible through Infer.
Routing options may include:
“Official API” describes endpoint provenance only. It does not mean you contract directly with the model developer and does not imply endorsement, partnership, certification, or a direct network connection.
Models, routes, suppliers, rate limits, capabilities, safety settings, prices, and availability may change. Infer may remove or restrict a model or route immediately when required by law, security, supplier availability, Model Terms, or provider territorial restrictions.
You are responsible for activity under your account, workspace, and API keys, except to the extent caused by Infer’s breach of these Terms or applicable law. You must:
security@flow7.org; andInfer API secrets are shown only when created and are stored using secure hashes and prefixes rather than as retrievable plaintext secrets. Infer may rate-limit, rotate, revoke, or suspend credentials to address security, fraud, legal, supplier, or AUP risk.
You may not sell, transfer, publish, or sublicense an Infer account or API key, or operate an unauthorized downstream resale service using a shared Infer credential. Building a customer-facing product with your own access controls is permitted when it complies with these Terms, Model Terms, and any applicable flow-down requirements.
You and your authorized users must comply with applicable Model Terms. If you expose model functionality to your own users, you are responsible for providing required notices, restrictions, consent mechanisms, safety controls, and human review and for flowing down applicable Model Terms.
Infer may update a model registry when upstream terms change. A restriction may take effect immediately when required by law or an upstream provider. When practicable, Infer will give advance notice of materially adverse changes. You must stop using an affected model if you cannot comply.
You pay the rates displayed in the Service or Documentation for the model, route, usage unit, and pricing version applicable when a request is accepted. Metering may include input tokens, cached tokens, cache writes, output tokens, reasoning tokens, images, audio, tool calls, compute time, requests, or another disclosed unit.
For an Official API / First-Party Endpoint route, the customer price may be stated as a multiplier of a verified underlying first-party endpoint rate. Unless a pricing page states otherwise, the current price is 1.25 times the applicable verified rate.
Supplier prices and billing rules may change. The pricing version recorded for an accepted request controls that request. Infer will not retroactively increase the price of a completed request.
A usage receipt may record the requested and resolved model, route tier, token and cache counts, timing, request/provider identifiers, price version, and charge. Infer’s receipt and ledger control absent a manifest metering error. Report a disputed usage item promptly and, for Business Users, within 30 days after it appears.
You may prepay for a limited contractual right to consume the Service (“Service Credits”). Service Credits:
The initial funding minimum is USD 20. The standard reload minimum is USD 50. The standard maximum single top-up is USD 1,000. The aggregate settled balance associated with an account or commonly controlled group may not exceed USD 2,000. Infer may apply lower first-payment, velocity, fraud, or risk limits.
Settled paid Service Credits do not expire. Promotional, bonus, referral, promotional, or bonus credits may expire as disclosed and have no cash value.
A top-up becomes usable only after the payment is treated as paid and settled. Infer may hold, reverse, or remove provisional credits associated with a failed, reversed, fraudulent, disputed, or charged-back payment.
Payments are processed through Stripe-hosted Checkout. Infer does not intentionally receive or store full card numbers or card security codes.
For transactions using Stripe Managed Payments:
For transactions not processed through Managed Payments, the Infer operator or another seller identified at Checkout is the seller for the transaction and may use Stripe Tax or another lawful tax process.
Applicable sales, use, value-added, goods-and-services, withholding, or similar tax may be added separately. A purchase of USD 50 in Service Credits is intended to add USD 50 to the Infer wallet; tax and currency-conversion amounts are not wallet credit. You must provide accurate location, account-type, tax-status, and exemption information.
Banks, payment methods, and currency-conversion providers may impose fees or exchange-rate adjustments that are not charged or controlled by Infer.
When you fund a wallet and request immediate access, you request that Infer begin supplying metered AI inference services immediately. In a jurisdiction that provides a cancellation or cooling-off right, this request permits Infer to charge for services actually supplied before cancellation to the extent allowed by law.
The Refund Policy governs refunds. In summary:
Closing an account does not create a right to cash out promotional credit or reverse consumed usage.
“Customer Content” means prompts, inputs, files, tool definitions, instructions, application data, and outputs processed for you.
As between you and Infer, you retain the rights you hold in inputs. You grant Infer and its subprocessors a nonexclusive, worldwide, limited license to host, transmit, technically transform, and otherwise process Customer Content only to provide, secure, support, meter, and comply with law for the Service.
To the extent Infer obtains a transferable right in output solely by operating the Service, Infer assigns that right to you after payment of the applicable charge. This does not transfer rights owned by a model provider or third party and does not override law or Model Terms.
Output may be inaccurate, incomplete, biased, unsafe, offensive, non-unique, substantially similar to output for others, unprotectable, or alleged to infringe third-party rights. Infer does not determine whether output is copyrightable, patentable, confidential, lawful, or suitable for a particular use. You are responsible for evaluating output before use, publication, distribution, or reliance.
You represent that you have the rights, notices, consents, permissions, and lawful basis needed to submit Customer Content and instruct its processing.
You must comply with the AUP and applicable law. Do not submit payment-card authentication data, passwords, private keys, API secrets, protected health information subject to HIPAA, children’s data, biometric templates, government authentication credentials, or other highly sensitive data unless Infer has expressly approved the use and the selected route and agreement are suitable.
You are responsible for notices, consent, data minimization, testing, monitoring, human review, and safeguards for your application and users. You may not use output as the sole basis for a decision that materially affects a person’s rights, safety, health, credit, employment, housing, education, insurance, legal status, or access to essential services where law or the AUP requires qualified human review or prohibits the use.
Do not represent model output as verified fact, licensed professional advice, or a human decision when that would be misleading or unlawful.
The Privacy Notice describes Infer’s processing of account, website, billing, fraud, security, support, and operational data as controller or business.
When Infer processes personal data in Customer Content on behalf of a Business User, the DPA applies and the Business User is the controller or processor that determines the lawful purpose and instructions. Consumers do not become controllers merely by using Infer for personal purposes.
Infer is not a system of record or backup service for Customer Content. You must retain copies of inputs and outputs you need. Temporary idempotency replay is an operational feature, not archival storage.
Infer will maintain reasonable administrative, technical, and organizational safeguards appropriate to the Service and described in the Privacy Notice and DPA. No internet or AI service is completely secure.
You remain responsible for securing your applications, endpoints,
devices, users, credentials, integrations, and downstream use. Notify
security@flow7.org promptly of suspected account
compromise, unauthorized access, or a vulnerability relating to
Infer.
Infer and its licensors retain all rights in the Service, software, APIs, documentation, routing methods, pricing systems, branding, and aggregated or deidentified information that does not identify you or another person. No rights are granted except the limited right to use the Service under these Terms.
If you provide feedback, you grant Infer a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or attribution, provided Infer does not publicly identify you without permission.
Model and company names are used descriptively to identify compatible third-party models. OpenAI, GPT, Anthropic, Claude, Google, Gemini, xAI, Grok, DeepSeek, Kimi, and other marks belong to their respective owners. Unless expressly stated, no owner sponsors, endorses, certifies, or is affiliated with Infer.
This section applies when you use Infer as a Business User.
Each party may receive nonpublic business, technical, security, commercial, or customer information that a reasonable person would understand to be confidential (“Confidential Information”). Customer Content is your Confidential Information. The receiving party will use Confidential Information only for the relationship and protect it with at least reasonable care.
Confidential Information excludes information that the recipient can document was lawfully known without restriction, independently developed, publicly available without breach, or lawfully received from another source. A recipient may disclose information when legally compelled after notice when lawful and reasonably practicable.
You may stop using the Service and request account closure at any time. Infer may suspend or terminate funding, a credential, feature, model, route, or account when reasonably necessary to:
Infer will give notice and an opportunity to cure when reasonable, but may act immediately when delay would create risk or violate law or supplier requirements. When a problem is limited to a route or model, Infer may restrict that component rather than the entire account.
After termination, you must stop using credentials. Remaining eligible paid credit is handled under the Refund Policy. Provisions concerning payment, credits, ownership, confidentiality, disclaimers, liability, disputes, compliance, and records survive as applicable.
Infer may change the Service and prospective prices. The recorded price version controls an accepted request.
Infer may update these Terms by posting a new version with an effective date. For a materially adverse change, Infer will provide reasonable email or dashboard notice when practicable. A change may take effect sooner when required by law, security, fraud prevention, tax, or an upstream provider. Mandatory consumer notice and consent rights remain unaffected.
The Service depends on payment processors, infrastructure providers, gateways, model developers, and model hosts. Their acts, outages, changes, and terms may affect the Service. Infer is responsible for its own obligations under these Terms but does not control third-party models or services.
Your direct use of a third-party product outside Infer is governed by that third party’s agreement.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, MODELS, ROUTES, OUTPUT, DOCUMENTATION, AND SERVICE CREDITS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” INFER DISCLAIMS EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
INFER DOES NOT WARRANT THAT THE SERVICE OR A MODEL OR ROUTE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, AVAILABLE IN A LOCATION, COMPATIBLE WITH YOUR APPLICATION, OR MEET A LATENCY, QUALITY, PRICE, CAPACITY, RETENTION, TRAINING, OR RELIABILITY EXPECTATION EXCEPT AS EXPRESSLY STATED IN A SIGNED SERVICE-LEVEL AGREEMENT.
These disclaimers do not exclude warranties or remedies that cannot lawfully be excluded for a Consumer.
If you are a Business User, you will defend, indemnify, and hold harmless Infer, its affiliates, and their personnel from third-party claims, damages, penalties, judgments, settlements, and reasonable legal fees arising from:
Infer will give prompt notice, allow you to control the defense with reasonably acceptable counsel, and provide reasonable cooperation at your expense. You may not settle in a way that admits Infer’s fault, imposes a nonmonetary obligation on Infer, or fails to release Infer without written consent.
This section does not apply to a Consumer except to the extent a substantially equivalent obligation is lawful and fair under mandatory local law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR LOST PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR USE, OR FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY.
INFER’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) USD 100 OR (B) THE FEES PAID OR PAYABLE BY YOU FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT FIRST GIVING RISE TO LIABILITY.
For Infer’s breach of business confidentiality obligations or the DPA, the aggregate cap is two times the general cap above.
The exclusions and caps do not apply to fraud, willful misconduct, death or personal injury caused by negligence where such liability cannot be limited, or any liability or mandatory Consumer remedy that applicable law does not permit to be excluded or limited. Your payment obligations and a Business User’s indemnity are not limited by Infer’s liability cap.
Delaware law governs these Terms without regard to conflict-of-law rules, except that a Consumer retains the protection of mandatory law of the Consumer’s habitual residence.
Before filing a claim, a party should send a detailed notice and allow 30 days for good-faith resolution, unless immediate relief is reasonably necessary or mandatory law provides otherwise.
For Business Users, the state courts in New Castle County, Delaware, and the United States District Court for the District of Delaware have exclusive jurisdiction. Each Business User consents to jurisdiction and venue there and, to the maximum extent permitted by law, waives jury trial and participation in a class, collective, consolidated, private-attorney-general, or representative action.
A Consumer may bring a claim in any court available under mandatory local consumer law. No provision requires arbitration.
Either party may seek temporary or injunctive relief to protect credentials, confidential information, intellectual property, security, or legal compliance.
You must comply with U.S. and applicable local sanctions, export controls, anti-boycott laws, and restricted end-use and end-user rules. You represent that you are not a prohibited person and will not provide access to one.
You may not access or provide the Service in a prohibited territory, for a prohibited end use or end user, or to circumvent a model provider’s geographic restriction. Infer may screen accounts and transactions, request ownership information, block a route, and retain compliance records.
Neither party is liable for delay caused by events beyond reasonable control, except payment obligations. You may not assign these Terms without Infer’s written consent. Infer may assign them in connection with a restructuring, financing, merger, sale of assets, affiliate transfer, or operator migration. A migration will be disclosed through the Legal Operator Notice and, where required, additional notice.
There are no third-party beneficiaries except indemnified persons and rights expressly granted by mandatory law. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder remains effective. Electronic records and signatures are valid.
These Terms and incorporated documents are the entire self-service agreement concerning Infer. Purchase-order terms do not apply unless signed by Infer.
Infer may send operational and legal notices to the account email, dashboard, or Service. Keep your email current.
The current legal operator and postal address are stated in the Legal Operator Notice.
privacy@flow7.orgsecurity@flow7.orglegal@flow7.org